As experienced engineers, we understand that all software and technology serve only as secondary systems, which support a primary business function. With the exception of purely internet-based businesses, no business exists or fails to exist because of a software program. On the contrary, software can only exist and survive because it helps a business perform with greater efficiency. This fact serves as a guiding principle in our software development. Before we develop any software, we aim first to understand the problem that the software will solve. We do not begin the design and development of software until we fully understand the business processes the software is intended to support. We believe that our understanding of the business is a prerequisite for the successful development and integration of any software into the operations of the business—and this is one of the most underrated and often overlooked elements of software development.
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