In 2010, SFOR was approved by Bob Bolton for implementation and installation at the Green Build Program at San Diego International Airport. In implementing the SFOR, it was important to recognize it would cause several operational paradigm shifts. As part of its patented SFOR process, Birdi, Inc. developed the Concept of Operations—a document outlining approaches to the change brought about in the development of the new $1.027 billion facilities and systems of the Green Build program—for the SDCRAA. The scope of services included all elements of the airport, including Landside Operations. The following are some of the document’s main areas of focus:

• Parking
• Signage
• Passenger Processing
• Baggage Handling
• Terminal and Airside Operations
• Security Operations
• Emergency Preparedness
• Facilities Management
• Business Operations
• Customer Service
• External Facilities and Support
• Environmental Operations

The document entails a common analytic framework, identifying and examining key points in the areas of business drivers, current conditions, functional requirements, and risks/assumptions.  Aiming to produce a thorough and comprehensive document, this model was applied to a total of 64 different elements dealing with systems, facilities, and operations.

Deliverables:
The key deliverable was the comprehensive Concept of Operations Document, which included:

• 62 Airport Operation Elements
• 36 Process Diagrams
• 41 Engineering Overlay Designs
• Identified gaps between existing and required Green Building Conditions
• Identified 600+ risks to the project.

Testimonials:
“We had gold in SFOR Concept of Operations” -Bob Bolton, TDP Director. 

“The SFOR ConOps ensured movement towards mission and kept people focused on target” -Susie Presier, Manager ERP. 

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